Our trained staff is ready to assist you and provide expert services.  Here is a brief list of services we offer.

Custom Branding and Graphics

Let our Graphics Department quickly design a private label interface to the Captaloans loan modification software . Our team of developers will create a branded version using your logo, colors, and a domain name of your choice.   If you do not have a logo or website let our team assist with that.   Demonstrate to your clients that you are a top tier company by showing off your own back-office software.

One on One Live Internet Training

Captaloans has been described as one of the most user friendly applications in the industry.    Our training staff is able to provide online training to quickly navigate through the application.   Learn how to use permission groups to control access, set up branch offices, how to assign cases to your agents, or how to get leads from your website right into Captaloans.  One on one training is designed for the administrators or for “train the trainer” scenarios.

Group Internet Training

Use our online group training to get your staff up to speed quickly.  In some cases training can be completed in as little as 20 minutes.  Imagine having your company up and running in less than an hour!   We can show you how you can add loans or loan mods cases to your pipeline, import loan modification leads and assign leads or cases to agents.

Our live Internet training services can be extended to train multiple users at different physical locations. Conference call numbers will be provided with access to up to 15 people. Live internet demos allow you to bring your entire team together for training no matter where they are located. Allow your processor, attorney, mortgage broker, and sales agents to all attend training ask questions.

Importing Data

Let us import your address book, loan mod leads, or mortgage data into Captaloans.  Spend your time closing deals and leave the admin stuff to us.

Internet Lead Integration

We can enable customer leads to go from your website directly into Captaloans. If you use an internet lead provider let us work with them to get your leads posted directly into Captaloans for seamless, automated lead tracking.

Click to Call Integration

Studies have shown that having click to call on your website can increase visitor contact by as much as 30%. We will implement PremiumTalk which offers FREE national calling as well as the ability to post your click to call button on social networks and blogs. Extend your marketing into these areas and leverage this new technology to gain the competitive advantage.

Website Support

Our staff can assist with getting your website up and running quickly. Let us add the agent logins to your website so your agents can login from your website without having to go to Captaloans. Let us add the customer status logins to your website and increase traffic to your website when they come to check for status.

Extended and Off-Hours Support

We offers weekend and after hours support as an extension of the normal Captaloans support plans. Our affordable pay as you go pricing is designed to give you quick results and help keep your business running smoothly.

Services Costs

$45 per hour billed in 30 minute increments